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Privacy Policy

Privacy Policy

Privacy Policy – Al-Raqeem IT Solutions

Your privacy is important to us. This Privacy Policy explains how Al-Raqeem (“Al-Raqeem”, “We”, “Our”, “Us”) collects, uses, and protects your personal data when you visit our website www.al-raqeem.com (“Site”) or use any of our related IT services (“Services”).

For questions regarding this Privacy Policy, please contact us at:
info@al-raqeem.com


1. Scope of This Privacy Policy

This policy applies to all users of our Site, regardless of the device or browser used.
By accessing or using the Site, you agree to this Privacy Policy.
If you do not agree, please stop using the Site.


2. Information We Collect and How We Use It

A. Personal Information You Provide

We may collect:

  • Name

  • Email address

  • Phone number

  • Company name

  • Support or inquiry messages

How we use it:

  • Responding to inquiries

  • Delivering technical services

  • Sending updates or offers (with your consent)

  • Improving service quality


B. Information Sharing

We DO NOT sell or rent your personal data.
We may share data only under these conditions:

  1. With our employees, contractors, or technical partners to deliver services.

  2. With service providers such as hosting, security, or email systems.

  3. To fulfill a request you made, such as activating a service.

  4. If legally required by government or judicial authorities.

  5. To protect our rights or users, such as preventing fraud or breaches.


C. Automatically Collected Information

We may use:

  • Cookies

  • Tracking pixels

  • Analytics tools

Used for:

  • Enhancing user experience

  • Measuring traffic

  • Improving website performance


3. Your Privacy Options

  • You may unsubscribe from marketing emails using the “unsubscribe” link.

  • You may disable cookies from your browser settings (some features may be affected).


4. External Links

Our Site may include links to third-party websites.
We are not responsible for their privacy practices.
Please review their policies before providing any data.


5. Accessing or Updating Your Information

You may request:

  • Data updates

  • Data deletion

  • Access to stored data

by contacting us directly.


6. Data Security

We implement industry-standard security measures including:

  • Data encryption

  • Firewalls

  • Server protection systems

  • Restricted access policies

We work to protect your data from unauthorized access.


7. Children’s Privacy

We do not knowingly collect data from children under age 13.
If such data is identified, it will be deleted immediately.


8. Updates to This Privacy Policy

We may update this policy periodically.
Changes will be posted on this page, and continued use of the Site indicates acceptance.


9. Contact Information

If you have any questions or requests, please reach us at:
info@al-raqeem.com